Legal Documents

Pk95 Terms and Conditions — Please Read Before Use

This page covers all pk95 platform rules and policies in clear, straightforward detail — from opening an account to making withdrawals, you'll find transparent information on every topic.

Last updated: January 2026
Written in Bengali
Under Curacao License
18+ Age Requirement
Mandatory
One Account
Per person
SSL Secured
All Transactions
Regular Updates
Last updated: January 2026

Before You Begin

pk95Please read the following terms and conditions carefully before using the website or mobile app. Creating an account constitutes your acceptance of these terms.

These terms are written in Bengali so that Bangladeshi players can easily understand them. If anything is unclear, pk95Please contact the support team.

Article 1

General Provisions

pk95 (hereinafter referred to as the "Platform" or "we") is an international online gaming and Sports Betting service provider, licensed and regulated under Curacao eGaming.

These terms and conditions apply to use of the pk95.biz website and its associated mobile application. pk95 By registering on the platform or using any of our services, you are deemed to have fully accepted these terms and conditions.

Reserves the right to amend these rules at any time pk95's. Continued use of the platform after any changes will be considered acceptance of the updated terms.

These terms apply to users in Bangladesh and all other countries where pk95applies equally to users in all countries where the service is available. Service may be restricted in certain countries or regions.

Article 2

Account & Registration

pk95Each person may register only one account on the platform. If multiple accounts are found to belong to the same individual, all accounts will be closed and balances may be forfeited.

  • Accurate and complete information — including your full name, mobile number, and date of birth — is required at registration.
  • Users are responsible for their own account security. Never share your password with anyone.
  • If you suspect any unauthorized access to your account, contact support immediately.
  • If your personal details change (such as your mobile number), please update your profile accordingly.
  • Registering with false information will result in permanent account closure.

Identity verification via NID or passport is required before withdrawal. The name on your ID must match the name provided at registration.

Section 3

Age & Eligibility

pk95Users must be at least 18 years old to open an account and play on the platform. Use by minors is strictly prohibited.

A National ID (NID), passport, or birth certificate may be requested at any time for age verification. Failure to provide the required documents may result in a temporary or permanent account suspension.

Users from countries where online gaming is prohibited by law are not permitted to pk95 Use is prohibited. It is entirely the user's responsibility to comply with these restrictions.

Section 4

Deposit & Withdrawal

pk95deposits can be made via several local payment methods, including bKash, Nagad, and Rocket. Minimum deposit amounts and available payment channels are kept up to date on the Cashier page.

  • Deposits are typically credited to your wallet within 1–5 minutes. If there is a delay due to a banking system issue, please contact support.
  • Withdrawal requests are typically processed within 5–15 minutes.
  • KYC (identity verification) must be completed before making a withdrawal.
  • Withdrawals must be made through the same payment method used for the deposit.
  • In cases of suspected money laundering or fraud pk95 Reserves the right to suspend or cancel any transaction.

A specified wagering requirement must be met before bonus funds can be withdrawn. Bonus amounts cannot be withdrawn directly.

Section 5

Betting Rules

Once a bet is confirmed, it cannot be cancelled or changed — except in cases of a technical error or user mistake. pk95 Reserves the right to void bets placed due to an obvious technical error.

  • Only bets placed before the outcome of an event is confirmed will be accepted as valid.
  • If a match is cancelled or abandoned in Sports Betting, the wagered amount will be refunded.
  • Placing identical bets on the same event from multiple accounts will be treated as fraudulent activity.
  • If unusual betting patterns are detected, pk95 May investigate the account.
  • Betting limits (minimum and maximum) may vary depending on the game or event.

In live betting, odds change in real time. Review the odds carefully before confirming your bet — once confirmed, responsibility for any odds changes pk95does not have.

Section 6

Bonuses & Promotions

pk95's bonuses and promotions each come with their own terms, provided separately with every offer. Reading those terms before claiming any bonus is mandatory.

Winnings from bonuses require wagering (rollover) completion before withdrawal. Each bonus has its own wagering multiplier — generally ranging from 10x to 30x.

  • The same person may not claim the same bonus more than once.
  • Bonus balances cannot be directly transferred to another user.
  • If a promotion contains an error or technical fault, pk95 Reserves the right to cancel or amend it.
  • Bonuses are valid for a limited time — any unused bonus will be forfeited once it expires.
  • If bonuses are used for fraudulent purposes, the account will be closed.

To view the latest promotions, Latest Promotions Visit the page.

Article 7

Responsible Gaming

pk95 Responsible gaming is a top priority. Treat gaming as entertainment — not as a way to solve financial problems.

  • Users can set their own daily, weekly, and monthly deposit limits.
  • You may place your account on Self-Exclusion for a set period of time.
  • If you notice signs of gaming addiction, please contact support.
  • Playing under the influence of alcohol or any other substance is strongly discouraged.

To learn more about responsible gaming, Responsible Gaming View the page.

Article 8

Account Suspension & Termination

pk95 may suspend or permanently close an account without prior notice for any of the following reasons:

  • Registering with false information or failing KYC verification
  • Operating multiple accounts by the same person
  • Cheating, fraud, or attempting to harm other players
  • Bonus system abuse or breach of terms
  • Suspicious money laundering activity
  • Proven to be under 18 years of age

If fraud is detected, the account's entire balance may be forfeited. To appeal this decision, please contact support.

Users who wish to close their account may submit a request to support. Please withdraw your balance before closing.

Article 9

Intellectual Property

pk95The logo, name, website design, content, and software are the exclusive property of pk95. Reproduction, copying, or distribution without written permission is strictly prohibited.

Content from third-party game providers (such as Evolution Gaming and Pragmatic Play) is covered under their respective licenses and used on pk95 with their authorization.

Article 10

Limitation of Liability

pk95 strives to ensure uninterrupted service. However, service disruptions may occur due to technical issues, internet outages, or third-party service problems — in such cases, pk95 not liable.

  • Pk95 is not liable for any losses resulting from user negligence or password sharing.
  • If the internet connection is lost, the outcome of any ongoing game will be determined by the system.
  • In the case of an obvious technical error, pk95 reserves the right to void the bet.
Article 11

Policy Changes & Updates

pk95 These terms and conditions may be updated at any time. When changes are made, the "Last Updated" date at the top of the page will reflect the revision.

Users will be notified of significant changes via their registered email or app notifications. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Please check this page periodically. Last updated January 2026.

Article 12

Contact & Complaints

For any questions or complaints regarding these Terms and Conditions, pk95contact the support team at:

  • Email: support@pk95.biz
  • Live Chat: Via the pk95.biz website or app, 24/7
  • Response time: Up to 5 minutes via live chat, within 24 hours by email

After submitting a complaint pk95 We will attempt to resolve the issue within 7 business days. If you are not satisfied with the resolution, you may escalate the matter through Curacao eGaming's dispute resolution process.

Key Points at a Glance

The most important points of pk95's rules at a glance

18+ Age Requirement

No one under the age of 18 is permitted to use pk95. Age verification may be requested at any time.

One Account Only

Each person may hold only one account. Multiple accounts are strictly prohibited.

KYC Verification Required

Your identity must be verified using your NID or passport at the time of your first withdrawal.

Bonus Wagering

Wagering requirements must be met before withdrawing winnings from bonuses. Terms vary by offer.

Withdrawals via the same method

Withdrawals must be made using the same payment method you used for your deposit.

Regular Updates

Pk95 terms and conditions are subject to change. Check this page regularly to stay up to date.

The pk95 Promise

While we ask you to follow the rules, we also have commitments of our own

Clear Communication in Bengali

All rules, terms, and notices will be communicated in Bengali. No significant changes will be made without disclosure.

Fast Complaint Resolution

All complaints will be addressed within 7 business days. Live chat responses are typically provided within 5 minutes.

Data Protection

Your personal and financial information is protected with SSL encryption and will never be sold or shared with third parties.

Fair Play Guarantee

All pk95 games are regularly audited by independent third-party auditors. Game outcomes are free from any manipulation.

24/7 Support

Support is available in Bengali around the clock — you'll never have to deal with an issue on your own.

Fast & Secure Payouts

Fast payouts on winnings are a core pk95 commitment. With KYC completed, payouts are processed in an average of 5–15 minutes.

FAQ

Frequently Asked Questions About Terms & Conditions

Yes, pk95 has apps available for both Android and iOS. Android users can download the APK file directly from the pk95.biz download page — the file size is just 28 MB. Before installing, go to your phone's Settings → Security and enable "Unknown Sources". For iPhone or iPad users, open pk95.biz in Safari, then tap "Share → Add to Home Screen" to get the app icon on your home screen — this works via PWA and looks and feels just like a native app. For a detailed installation guide, Download View the page.

If you have forgotten your password, go to the pk95 login page and click on the "Forgot Password" option. Enter your registered mobile number or email address, and an OTP or reset link will be sent to you. Use the OTP to set a new password. If your registered number is no longer active, contact pk95 live chat support directly — your account can be recovered after identity verification using your NID. For your security, never share your password with anyone, and avoid using passwords that are easy to guess.

Once you've read the terms, get started

Once you're familiar with the rules, register at pk95 and enjoy the best gaming experience in Bangladesh.

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